Loyalty & Reward Program
The Loyalty Programs section is designed to help you create a powerful, customized rewards system that encourages repeat business and deepens customer loyalty. By leveraging a combination of earning, redeeming, and VIP features, you can motivate your customers to engage with your store regularly and increase their overall lifetime value.
With the Loyalty Programs, you can easily configure how customers earn points, how they can redeem those points, and even introduce tiered VIP rewards. Whether you're incentivizing purchases, referrals, or special actions like celebrating birthdays, the loyalty features provide flexibility to tailor a program that fits your brand.
Components of the Loyalty & Reward Program
Earning Points: Configure how customers earn points for specific actions, like placing an order, signing up, or celebrating a birthday. This helps keep customers engaged by rewarding actions that align with your business goals.
Redeeming Points: Define how customers can use their points for rewards, such as discounts or percentage-based coupons. This feature allows customers to unlock rewards and feel valued for their loyalty.
Extra Points: Create special point-based campaigns that apply to select products or collections for a limited time. These campaigns drive sales on specific items and offer customers additional ways to earn points.
Point Expiration: Encourage customers to redeem their points by setting expiration periods. In this section, you can define how long points will remain valid before expiring. To help create a sense of urgency, you can set up automated reminder and last-chance emails.
Referrals: Reward your customers for spreading the word about your store. Set up rewards for both the referrer and the referee, and let customers share referral links via social media or email. Referrals help you attract new customers while rewarding loyal ones.
VIP Tiers: Establish tiered rewards that incentivize customers to reach different spending or points milestones. Create levels like Gold, Silver, and Bronze, each offering exclusive perks. This encourages customers to strive for higher tiers and remain loyal to your brand.